Shipping & Returns 👑
Thank you for choosing Aurelia Linea to add a touch of magic to your wardrobe! We want your shopping experience to be as enchanting as our jewelry box. Please review our shipping and return paths below.
✨ Shipping Policy
Every royal package is handled with the utmost care.
• Processing Time: All orders are packaged with love and shipped within 3 business days of your purchase.
• Tracking Your Magic: Once your order has left our kingdom, you will receive a shipping confirmation email complete with a tracking link so you can follow its journey straight to your castle.
💖 Returns & Exchanges
We want you to absolutely love your accessories. If your pieces aren't quite the perfect fit, we are happy to assist you with a return or an exchange!
• Eligibility: We gladly accept returns and exchanges on all regular accessories.
• Exclusions: Please note that all sale items are final sale and cannot be returned or exchanged.
• Condition: Items must be returned in their original, unworn condition and in their original packaging.
🛍️ Damages & Order Issues
We inspect every pretty bracelet before it leaves our hands, but we know accidents can happen during transit!
• 14-Day Reporting Window: Please inspect your treasures as soon as they arrive. You must report any damages, defective items, or incorrect packages within 14 days of delivery.
• How to Report: Email us at [Insert Your Support Email] with your order number and a clear photo of the damage. We will happily send out a replacement or issue a refund to make it right!
💌 How to Start a Return or Exchange
Ready to send something back? Contact our customer care team at aurelialineaco@gmail.com with your order details, and we will guide you through the process step-by-step.
Note: Return shipping costs are the responsibility of the customer unless the item arrived damaged.